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Help & Frequently Asked Questions

There are 3 ways to get help for planchart.

  1. Within the program, each field's title contains a brief description of what that field does. Hover the mouse cursor over 'Chart Width' for example and look at the bottom of the window. There will be an explanation of what is expected in that field. 

  2. Tutorials are available on our tutorials page and as part of the 'Help' button on planchart's opening screen.

  3. Technical support for planchart is provided via email.

    If you cannot find an answer to your technical question in the tutorial or believe that you have encountered a defect in planchart, email our support team by using our contact page.

  4. Note that if you are reporting a problem then please make sure you tell us: 1. Version of planchart and approximate date of installation: 2. Which version of Windows is used: 3 The problem and 4. Your immediate actions prior to the problem occuring.

  5. LATEST VERSION: If you already have planchart installed on your computer then click here to download any updates. 

  6. We never stop making it better

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